Every kite is prepared, inspected and shipped with care. Here is how delivery, tracking and returns work.
Insured, tracked parcel, packed in the Rafale bag. For the founding series, the shipping date is confirmed individually once your order is validated. [Carrier, zones and fees to be confirmed.]
Tracking number the moment it leaves the workshop, and a direct line to the team from start to finish.
A pre-order is settled with a deposit at reservation, the balance before shipping. [Deposit amount and payment schedule to be confirmed.]
Right of withdrawal on in-stock products, kite unused and complete. [Return window, e.g. 14 days, and conditions to be confirmed.]
A question about your order? Contact us, we reply within 24 to 48 h.
Limited production. Write to us to reserve your size.
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