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Frequently
asked questions

The essentials on the Rafale, the founding series and pre-orders. A question that isn't here? Write to us.

What is the founding series?

The first run of the Rafale, produced in a limited, numbered quantity. It is made for the early riders who back the project, with direct support from the team. It is limited to 100 kites, numbered 001 to 100.

How does the pre-order work?

You choose your canopy and size, then pay for your kite online in full, by card (secure payment via Stripe). Payment reserves your unit of the founding series. Everything is handled with direct support, no middleman.

What are the delivery times?

Delivery of the founding series is scheduled for late January 2027. This date is indicative and depends on production progress: you are kept informed at every step, and if delivery is more than two weeks late, you can cancel and get a full refund.

Which size should I choose?

It depends on your build, your level, your spot and the usual wind. Tell us everything by email and we'll point you to the right size, from 5 to 14 m².

What is the P40 canopy?

A 40 g/m² UHMWPE + PET film composite with aramid X-Ply reinforcement, 27% lighter than a 55 g/m² polyester ripstop. In the warp direction, its elongation at break is about 5%, versus about 14% for polyester ripstop: the profile stays locked and the gust turns into power. Over 830 N/5 cm in tension and tear resistance about 2.8 times higher, according to tests carried out at ENSAIT. Dyneema® fibre is about 15 times stronger than steel by weight.

P40 or Ripstop, which one should I choose?

The P40, sporty and direct, is for confirmed riders who master their jumps and chase magic gusts. The Ripstop, soft and forgiving, suits progression, leisure riding and those learning big air: it absorbs part of the gusts, which makes jumps more progressive.

What warranty and after-sales support?

Every kite is inspected before it ships. If anything goes wrong, we take it from there directly. See the Warranty & after-sales page. You are covered by the 2-year legal guarantee of conformity.

Can I pay in instalments?

Not at the moment: the pre-order is paid in full. Instalments are being considered; if introduced, they will be offered directly at checkout.

Do you ship internationally?

Yes, shipping is insured and tracked. For a Rafale kite: €15 in France, international rate shown at checkout. For apparel: €3.50 in France, €12 internationally.